物流问答
快递到了怎么拒收
拒收快递首先要联络寄货人要求退件,快递员派送打电话时能够直接拒收并奉告现已请求退件。具体内容如下:
1、最开端能够联络寄件人要求退货,并填写退货请求。
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2、卖家及寄货人能够联络快递直接退回。
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3、假如快递被放到了快递柜,则不必收取。
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5、最终能够直接依据物流单上的电话,直接和快递员说拒收即可。
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注意事项:
1、有理由拒收。当收到产品与购买时不一致的状况,能够拒收。运费由寄方担任。
2、当收到产品破损或许货品丢掉。送件延误时刻过长。送件员服务态度过于恶略。买家有理由拒签。运费应该由快递公司担任。
3、无理由拒签快递。假如没有正当理由,无缘无故拒签产品。运费应当由购买人承当。运费为单程运费。
4、买家在未查看产品质量和有无破损的状况下,无理由拒签。运费应该由购买人承当,而且能够追究其职责。