物流问答
求一篇10000字以上的英文文献是关于物流方面的，最好有译成中文的更好
物流运送企业因为职业特点，传统操作过程杂乱，文件繁复，竞赛日趋激烈。越来越多的信息问题呈现出来，例如:一方面，要不断开发客户商场，对客户的根本材料，货品散布状况、联系人的喜爱及联系方法有较为全面的了解，另一方面，要作好财政的收付作业，保证运费能准时的收付，欠款一望而知，及时催缴。以往查阅厚厚的文件材料的做法，显然是不可取的。有必要采纳更有用的处理办法。一起搜集处理信息的速度、信息的精确性、安全性，还影响到公司全体的办理水平和决策层对全体事务的控制和协调。选用计算机软件管理信息是处理上述问题的一个行之有用的办法。
物流办理软件，便是依据物流运送企业事务流程，将企业事务的各类数据联系起来，组成一个有机的体系，使得事务、财政、商场等方面的信息得以便利、方便地传递，并经过归纳处理生成各种报表送交给各个职能部门及决策层。使用物流办理软件体系不只能够节约很多的人力，削减作业中的失误，对客户的问询能够敏捷的从电脑中查询信息答复客户，并且能够协助决策者及时调整公司经营战略，前进公司在同职业中的知名度，增强公司的竞赛力。
曩昔物流办理着重在企业内部作业与安排的整合，对下流顾客的对应，是以服务与质量为首要重心。因此，点评物流的管理成果和作用的原则，八成是以处理订单周期时刻的速度，供货率及完结质量来测量。
跟着物流业的开展，在供应链办理形式上添加新的内容，物流业呈现了新的十大趋势。
(一)物流办理从物的处理，提高到物的加值方案设计、处理和办理上。能够为客户供给度身订造式的，并带有个性化的服务，企业逐步转向着重跨企业边界的整合，使得顾客联系的保护与办理变得越来越重要。
(二)由对立转向联合。传统商业通道中，企业间八成以自我为中心，寻求自我利益，因此往往构成企业间敌对的局势。但是在追求更大竞赛力的驱动下，许多企业开端在各个商业流转机能上整合，经过联合规划与作业，构成高度整合的供应链通道联系，使通道全体成果和作用大幅提高。
(三)由猜测转向终测。传统的流转形式经过猜测下流转道的资源来进行各项物流作业活动，不幸的是猜测很少会精确的，因此浪费了许多天然及商业资源。新式的物流办理趋势是着重通道成员的联合机制，成员间乐意交换营运及战略的信息，尤其是内部需求及出产的材料，使得上游的企业无需去猜测，流转形式是逐步由猜测根底转向终测根底开展。
(四)由经历堆集转向变迁战略。一直以来经历曲线是企业用来剖析商场竞赛趋势及开展对应战略的办法，并以企业常年堆集的经历作为首要竞赛兵器，但是科技的突飞前进，企业坚守既有经历反而成为企业开展的妨碍，因此在调度改变的环境下，经历及现存通道根底结构反变为最难战胜的妨碍，成功的企业要树立对战略方向的嗅觉和继续变迁办理体系才干生计。
(五)由肯定价值转向相对价值。传统财政点评只看一些肯定数值，新的评价办法将着重在相对价值的发明，亦即在通道中供给加值服务，顾客所添加的价值中企业可占多少份额。
(六)由功用整合转向程序整合。在竞赛途径日趋激烈的环境中，企业有必要更快呼应上、下流顾客的需求，因此有必要有用整合各部门的营运，并以程序式的操作体系来动作，物流作业与活动八成具有跨功用，跨企业的特性，故程序式整合是物流办理成功的要点。
(七)由笔直整合转向虚拟整合。在传统途径中，一些大企业进行通道的笔直整合，以期对经过把握有更大的力气，事实证明这并不成功，反而分散了企业的资源，并将主业削弱。今天企业经营的趋势是专心中心事务，将非中心事务托付给专业办理公司去做，构成虚拟企业整合体系，使主体企业供给更好的产品及服务。
(八)由信息保存转向信息共享。在供应链办理结构下，供应链内相关企业有必要将供应链整合所需的信息与其他企业共享，不然，无法构成有用的供应链体系。
(九)由练习转向常识学习。在可预见的未来，任何物流程序均以人力来完结。但是，物流作业八成需求在各个物流据点和运送网络中进行，大约有90%的时刻，物流主管无法亲身加以监控。全球化的开展趋势，也添加了物流人力资源办理的杂乱度。物流主管有必要将以单个人员技术练习的方法，转向常识根底的学习开展。
(十)由办理管帐转向价值办理。未来许多企业乐意投入许多资源树立根本管帐体系，着重在供给增值发明，跨企业的办理信息，以期能确认可发明价值的作业，而非仅在于收益添加，本钱升降上。
Along with societys development, the profession competition is day by day intense, how enhances the working efficiency, reduces the management cost, the enhancement service level and enterprises competitive ability, is each enterprise superintendent most matter of concern. More and more many superintendents thought the implementation computer scientific style management solves this question key.
The thing flows the transportation enterprise as a result of the profession characteristic, the tradition operating process complex, document many, the competition is day by day intense. The more and more many information question emerges, for example: On the one hand, must develop the customer market unceasingly, to the customer basic document, the cargo distribution situation, the contact person likes and the contact method has a more comprehensive understanding, on the other hand, must finish financial the receipts and disbursements work, guarantees the transport expense to be able on time receipts and disbursements, the debt to be clear, prompt press for payment. Formerly consulted the thick document material the procedure, obviously was cannot be taken. Must adopt more effective solution. At the same time collects the process information the speed, the information accuracy, the security, but also affects the company whole management level and the decision-making strata to the overall service control and the coordination. Uses the computer software management information is solution above question effective means.
The thing class manages the software, is flows the transportation enterprise service flow according to the thing, according to relates the enterprise service various class numbers, composes an organic system, causes aspect the and so on service, finance, market information to be able to be convenient, to transmit quickly, and produces each kind of report form after synthesis processing to deliver for each function department and the decision-making strata. The appliance flows the management software system not only to be possible to save the massive manpower, reduces in the work the fault, may be rapid to the customer inquiry inquires the information answer customer from the computer, moreover may help the policy-maker promptly to adjust the company to manage the strategy, enhances companys in same profession well-knownness, the enhancement companys competitive power.
In the past flowed the management emphatically in the enterprise interior work and organizations conformity, to the downriver customers correspondence, was take serves and the quality as the main center of gravity. Therefore, the appraisal flows the management achievement and the effect criterion, is mostly by processes the order form period the speed, supplying goods rate and completes the quality to measure.
Along with the thing flowing industry development, increased the new content in the supply chain management pattern, thing flowing industry had the new ten major tendencies.
(1) thing flows the management from thing processing, promotes to in the thing Canadian value plan design, the solution and the management. May provides for the customer 度身订造 -like, and has the personalization the service, the enterprise gradually changes emphasized the cross enterprise boundary the conformity, causes the maintenance and the management which the customer relates changes more and more importantly.
(2) changes the union by the opposition. In the traditional commercial channel, the enterprise mostly take as the center, pursues the self- benefit, therefore often makes the aspect which the enterprise opposes. However in under the pursue bigger competitive power actuation, many enterprises starts in each commercial circulation function the conformity, through the union plan and the work, forms highly the conformity supply chain channel relations, causes the channel overall result and the effect large promotion.
(3) changes the final survey by the forecast. The traditional circulation pattern carries on each thing through the forecast downriver channel resources to flow the work activity, unfortunately forecasts very little can accurate, thus has wasted many natures and the commercial resources. The emerging thing flows the management tendency is emphasized the channel members union mechanism, between the member is willing to exchange transport business and the strategy information upstream, in particular internal demand and the production material, causes the enterprise not to need to forecast, the circulation pattern changes the final survey foundation development gradually by the forecast foundation.
(4) accumulates by the experience changes the vicissitude strategy. The empirical curve has since always been the enterprise uses for to analyze the market competition tendency and the development correspondence strategy method, and the experience which accumulates by the enterprise elders takes the main competition weapon, however the science and technology flies suddenly the progress, the enterprise defends stubbornly already has the experience instead to become the barrier which the enterprise develops, therefore in under the dispatch change environment, the experience and the extant channel foundation structure instead becomes the barrier which most difficult to overcome, the success enterprise must establish to the strategy direction sense of smell and continues the vicissitude management system to be able to survive.
(5) changes the relative value by the absolute value. The traditional finance appraisal will look only some absolute values, the new appraisal method emphatically in the relative value creation, that is will provide adds the value service in the channel, in the value which the customer will increase the enterprise may account for how many proportions.
(6) changes the procedure conformity by the function conformity. In the competition channel intense environment, the enterprise must day by day in a quicker response, the downriver customers need, thus must effective conformity various departments transport business, and acts by the procedure -like operating system, the thing flows the work and the activity has the cross function mostly, cross enterprises characteristic, therefore the procedure type conformity is the thing class manages the successful key point.
(7) changes the hypothesized conformity by the vertical conformity. In the traditional channel, some big enterprises carry on the channel the vertical conformity, to through grasps by the time has a bigger strength, the fact proved this is not successful, instead dispersed enterprises resources, and weakens the principal work. Today the enterprise manages the tendency is dedicated nucleus □0 □$. The service, makes the non- core business request for the specialized management company, forms the hypothesized enterprise conformity system, causes the main body enterprise to provide a better product and the service.
(8) changes the information share by the information retention. Under the supply chain management structure, supplies in the chain to be connected the enterprise to have to supply the information which the chain conformity needs to share with other enterprises, otherwise, is unable to form the effective supply chain system.
(9) changes the knowledge study by the training. In future which may foresee, any thing flows the procedure to complete by the manpower. However, the thing flows the work to need to flow the foothold and in mostly the transportation network in each thing carries on, probably some 90% time, the thing flows the manager to be unable to perform to monitor personally. Globalization development tendency, also increased the thing to flow the human resources management the order of complexity. The thing flows the manager to have by the individual personnel skill training way, changes the knowledge foundation the study development.
(10) changes the value management by management accounting. Future many enterprises will be willing to invest many resources establishments basic accountant the system, in will provide the increment creation emphatically, the cross enterprises management information, by the time will be able the true approval creation value work, but must only will lie in the income to increase, in cost fluctuation.
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